UPDATED AS OF: June 27, 2018
iHeartMedia, Inc. (“iHeartMedia”, “we”, “us”, or “our”) is committed to maintaining your confidence and trust as it relates to the privacy of children who use our technology platforms. This policy complies with the Children’s Online Privacy Protection Act (“COPPA”). Please read below to learn how we collect, protect, share and use information collected via our child-directed technology platforms (“Platforms”), including iHeartRadio Family.
QUICK GUIDE TO CONTENTS
- INFORMATION WE COLLECT
- HOW WE USE THE INFORMATION WE COLLECT
- SHARING OF INFORMATION
- SECURITY OF YOUR INFORMATION
- OTHER SITES
- CONSENT TO PROCESSING AND TRANSFER OF INFORMATION
- CONTACT US
1. INFORMATION WE COLLECT
We do not knowingly collect, use or disclose personally identifiable information from a child under the age of 13 (a “Child”). If we determine upon collection that a user is a Child, we will not use or maintain the Child’s personal information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personal information from a Child, we will make reasonable efforts to delete such information from our records; we will retain that personal information only to ensure the safety of the child, protect the security or integrity of the Platforms, take precautions against liability, respond to judicial process, and as required by law.
Information Collected Automatically
Geolocation Data. The Platforms may collect coarse geolocation information tantamount to collecting a zip code. The Platforms do not collect street geolocation information specific enough to be considered equivalent to a street address.
Usage Information. Whenever you visit or interact with the Platforms, we, as well as any third-party advertisers and/or service providers, may use a variety of technologies that automatically or passively collect information about how the Platforms are accessed and used (“Usage Information”). Usage Information may include browser type, device type, operating system, application version, the page served, the time, the preceding page views, and your use of features or applications on the Platforms, such as song history, interaction with friends and group activities. This information helps us keep our Platforms fresh and interesting to our visitors and allows us to tailor content to a visitor’s interests. We do not share this information with third parties for advertising purposes.
Device Identifiers; Cookies and Pixel Tags. We or our service providers automatically collect your IP address or other unique identifier (“Device Identifier”) for the device (computer, mobile phone, tablet or other device) you use to access the Platforms. A Device Identifier is a number that is assigned to your device when you access a website or its servers, and our computers identify your device by its Device Identifier. The technologies used on the Platforms to collect Usage Information include but are not limited to: Device Identifiers, cookies (data files placed on a device when it is used to visit the Platforms), mobile analytics software and pixel tags (transparent graphic image, sometimes called a web beacon or tracking beacon, placed on a web page or in an email, which indicates that a page or email has been viewed). We, or our vendors and third party partners, may use a Cookie or Device Identifier to provide support for the internal operations of the Platforms, which includes activities necessary for the Platforms to maintain or analyze its functioning; perform network communications; authenticate users or personalize content; serve contextual advertising or cap the frequency of advertising; protect the security or integrity of the use or Platforms; and ensure legal or regulatory compliance.
You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser.
2. HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect about and from you for a variety of business purposes such as to respond to your questions and requests; to provide you with access to certain areas and features of the Platforms such as your favorite stations, your musical preferences or songs you have listened to; Platform analytics and operations; to tailor content; to improve the Platforms; to comply with license obligations. We may collect coarse location based information about you to provide you with radio stations in your area.
3. SHARING OF INFORMATION
Except as described here, we will not provide a Child’s Personal information or Usage Information to any third parties without your specific consent. We may share a Child’s Usage Information in the following circumstances:
Third Parties. We may share a Child’s Usage Information with third parties that perform functions on our behalf (or on behalf of our partners) such as service providers that host or operate our Platforms and analyze data. A Child’s Usage Information may also be used by us or shared with our subsidiaries and affiliates.
4. SECURITY OF YOUR INFORMATION
We take information security seriously; however, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us, and you use the Platforms and provide us with your information at your own risk.
5. OTHER SITES
The Platforms may contain links to other sites that we do not own or operate. This includes links from advertisers, sponsors and/or partners that may use our logo(s) as part of a co-branding or co-marketing agreement. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies or practices. These other sites may send their own cookies to your device, they may independently collect data or solicit Personal information and may or may not have their own published privacy policies. You should also independently assess the authenticity of any site which appears or claims that it is one of our Platforms (including those linked to through an email or social networking page).
6. CONSENT TO PROCESSING AND TRANSFER OF INFORMATION
The Platforms are governed by and operated in, and in accordance with the laws of, the United States, and are intended for the enjoyment of residents of the United States. iHeartMedia makes no representation that the Platforms are governed by or operated in accordance with the laws of any other nation. Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. By using the Platforms, or providing us with any information, you (a) acknowledge that the Platforms are subject to the laws of the United States, (b) consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen, and (c) waive any claims that may arise under those laws.
We may update this Privacy Notice to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our Platforms prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
8. CONTACT US
If you have any questions or concerns about this Privacy Statement, the practices of the Platforms, or your experiences with the Platforms, please contact us at:
Attn: Privacy Questions
20880 Stone Oak Pkwy
San Antonio, TX 78258
Re: iHeartMedia Privacy Statement